345bet FAQ — Every Question Pakistani Players Actually Ask

Yes — creating a 345bet account is completely free. There is no registration fee, no monthly subscription and no obligation to deposit just to sign up. You can browse the platform after registering and only deposit when you are ready to start placing bets.

No. Each individual is permitted to hold only one registered 345bet account. Creating duplicate accounts — whether to claim the welcome bonus more than once or for any other reason — violates our Terms and Conditions. All related accounts will be permanently closed and any funds held may be voided. If you already have an account, simply log in here.

You must be at least 18 years old to register and use 345bet. We verify age at registration using the date of birth you provide, and additional identity verification is required when processing larger withdrawals. 345bet operates a strict 18+ policy with zero exceptions. Any account confirmed to belong to a person under 18 will be permanently closed.

Basic account features are available immediately after registration without document verification. However, identity verification (KYC) is required before processing withdrawals above certain thresholds. You will be asked to submit a copy of your CNIC (Computerised National Identity Card) or another valid Pakistani government-issued ID. Verification is typically completed within one to four hours.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number and tap "Send OTP". A one-time password will arrive via SMS within seconds. Use the OTP to set a new password. If your registered number is no longer active, contact our support team at support@345bet.cash and we will verify your identity through alternative means before resetting your password.

345bet supports all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT transfer and Visa/Mastercard debit and credit cards. All transactions are processed in PKR (Pakistani Rupees). There are no currency conversion fees. See the full details on our Deposit and Withdrawal page.

The minimum deposit is Rs 100 for Easypaisa, JazzCash, NayaPay and SadaPay. Bank IBFT transfers have a minimum of Rs 500 and Visa/Mastercard deposits have a minimum of Rs 1,000. To qualify for the welcome bonus, your first deposit must be at least Rs 1,000.

Deposits via Easypaisa, JazzCash, NayaPay and SadaPay are credited to your 345bet balance in under 60 seconds. Bank IBFT transfers typically arrive within one hour. Visa/Mastercard deposits take under five minutes. If a deposit has not appeared after 30 minutes, contact our support team with your deposit reference and we will trace it immediately.

Log in to your 345bet account, navigate to the Withdrawal section in your account dashboard, select your preferred withdrawal method, enter the amount in PKR and confirm. Withdrawals to Easypaisa and JazzCash are processed in under 60 seconds once approved. Bank IBFT withdrawals typically arrive within one to three hours. Identity verification (KYC) must be complete for withdrawals above threshold amounts.

345bet charges no fees on deposits or withdrawals from our end. Your balance in PKR is what you deposited and won — nothing is deducted by 345bet for moving money in or out. Note that your mobile wallet provider (e.g. Easypaisa or JazzCash) may apply their own standard transaction charges, which are outside our control.

First, wait the full expected processing time for your payment method. If it still has not arrived, check that the payment was deducted from your wallet or bank. Contact our support team at support@345bet.cash with your mobile number, the approximate transaction time and the transaction reference number from your wallet or bank. We can trace and manually credit confirmed deposits quickly.

New 345bet players receive a 100% deposit match bonus up to Rs 25,000 on their first qualifying deposit. To claim it, tick the welcome bonus checkbox during registration. Then make your first deposit of at least Rs 1,000. The bonus is credited to your account automatically within 60 seconds of the deposit arriving. The bonus can be used across cricket betting, crash games, card games and slots.

Wagering requirements specify how many times you must bet the bonus amount before you can withdraw winnings derived from it. Full wagering requirement details for each bonus are published in the Terms and Conditions. Your account dashboard shows your real-time wagering progress for any active bonus so you always know exactly where you stand.

Yes — all bonuses on 345bet have an expiry date. The expiry period begins from the moment the bonus is credited to your account, not from when you next log in. The expiry date and remaining time for each active bonus are displayed clearly in your account dashboard. If a bonus expires before wagering requirements are met, the bonus and any associated winnings are removed from your balance.

During registration, there is an optional promo code field in the form. Enter your promo code there before completing registration. Promo codes cannot typically be applied after an account is created, so enter it at the point of registration. If you received a promo code after registering, contact our support team and we will check whether it can still be applied to your account.

345bet covers a wide range of cricket markets including PSL, international Test matches, T20Is, ODIs and domestic tournaments. Live betting markets include ball-by-ball bets, over/under runs, wicket bets, partnership totals, player performance props and match winners. The odds update in real time with every delivery during live play. Visit our Cricket Betting page for the full list of available markets.

Yes — this is one of 345bet's most popular features. Live in-play cricket betting lets you place bets during a match as events unfold. The odds shift dynamically with each delivery. You can join a match mid-over, mid-innings or at any point the market is open. Live betting markets are available for all major cricket fixtures covered by 345bet.

Yes — cash out is available on selected cricket markets during live play. The cash out value shown is calculated in real time based on the current odds and your original stake. If you believe the match is turning against your bet, you can take the current cash out value before the market settles. Cash out is available via your open bets panel in your account once logged in.

If a cricket match is abandoned due to rain, bad light, crowd disturbance or any other reason before the minimum number of overs required to constitute a result are bowled, most market bets are voided and your original stake is returned to your 345bet balance. Full details of our void and settlement rules are in our Terms and Conditions.

In Aviator, a plane takes off and a multiplier rises from 1× upward. You place your PKR bet before the round starts and then cash out at any point while the multiplier is rising. The plane can crash at any random moment. If you cash out before it crashes, you win your stake multiplied by the value at which you cashed out. If the plane crashes before you cash out, you lose the bet. Aviator uses a provably fair algorithm — each round outcome is independently verifiable. Visit Crash Games for more.

345bet's live card game lobby includes Andar Bahar, Teen Patti, Baccarat, Rummy and several international live dealer games. All live tables are streamed in real time with real dealers. Stakes range from small PKR amounts to high-roller tables. You can see which tables are active and how many players are seated before joining. See the full selection on our Card Games page.

Jackpot slots on 345bet have prize pools that grow every time a player spins without winning the jackpot. A portion of each bet on the jackpot slot feeds into the prize pool. The jackpot can be won at random on any spin, regardless of bet size, though higher-stakes bets on some games carry a statistically higher chance. Jackpots are paid to your PKR balance immediately. Visit our Jackpot Slots page for available games and current pool sizes.

Beyond cricket, 345bet offers betting on football (including European leagues, Premier League and international fixtures), kabaddi, basketball, tennis, volleyball and more. Pre-match and live in-play betting are available across all sports markets. Betting odds and available markets for all sports are on our Sports Betting page and explained in detail on the Betting Odds page.

Yes. 345bet uses TLS 256-bit encryption on all connections — your login credentials, personal information and payment data are encrypted in transit. Passwords are stored as one-way hashes; nobody at 345bet can read your password. We collect only the minimum personal information needed to run your account. Full details of how we handle your data are in our Privacy Policy.

Contact our support team at support@345bet.cash immediately. We can place a temporary hold on your account, prevent withdrawals while the situation is investigated and reset your credentials after verifying your identity. Multiple failed login attempts from unfamiliar devices will automatically trigger an account lockout and an alert to your registered mobile number, so act fast if you receive an unexpected OTP message.

No — 345bet does not sell your personal data to any third party. We may share limited data with payment processors (e.g. Easypaisa, JazzCash) to complete transactions, and with identity verification services as required by our KYC obligations, but this is done under strict data processing agreements. See our full Privacy Policy for complete details.

Log in to your account and go to Account Settings → Responsible Gaming. Select Deposit Limits, choose daily, weekly or monthly, enter your limit amount in PKR and confirm. The limit takes effect immediately. Reducing a limit applies instantly. Increasing a limit has a mandatory 24-hour delay to give you time to reconsider. Full details are on our Responsible Gaming page.

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose your exclusion period (30 days, 3 months, 6 months, 12 months or permanent). Once confirmed, the exclusion takes effect immediately and cannot be reversed during the chosen period — even if you contact support requesting it. Your real-money balance at the time of exclusion is returned to you via your last withdrawal method. Learn more on our Responsible Gaming page.

The most important thing is to reach out. Contact our responsible gaming team at support@345bet.cash and tell us you need help — we will assist you in activating self-exclusion and will not ask intrusive questions. You can also activate self-exclusion directly from your account settings without contacting anyone. Our Responsible Gaming page includes a self-assessment checklist and full information on all the tools available to help you take back control.

The quickest way to reach us is through live chat, available in the bottom corner of the platform once you are logged in. Average live chat response time is under three minutes. You can also email us at support@345bet.cash for less urgent queries. Our team operates 24/7, seven days a week, in both Urdu and English.

Yes — our customer support team handles queries in both Urdu and English. If you are more comfortable explaining your query in Urdu, please feel free to do so via live chat or email. Our Pakistani support agents understand the local context and can guide you through any account, deposit, withdrawal or betting query in whichever language suits you.

Contact our support team via live chat or email at support@345bet.cash with the details of your complaint. Include your account username, the bet ID or transaction reference (if applicable) and a clear description of the issue. We aim to acknowledge all complaints within one hour and resolve them within 24 hours. For complex bet settlement disputes, our team reviews the relevant market rules and available match data before providing a final decision.

Accounts may be suspended for various reasons including: pending identity verification (KYC), suspicious activity detection, breach of our one-account policy, or violation of Terms and Conditions. If your account has been suspended, contact us at support@345bet.cash with your registered mobile number. If the suspension is due to a KYC requirement, providing the requested documents will typically restore full access within a few hours.